Supervision and Management, Certificate of Achievement
Upon successful completion of the Supervision and Management Certificate, the student demonstrates skills, knowledge, and training for positions such as, first-line supervisors and managers. The student demonstrates his or her ability to: plan and direct the work of the organization; set policy; establish channels of communication; and evaluate the work that is done. The student demonstrates his or her ability to foster positive relationships; increase job satisfaction; and ensure that customer or client needs are met; define company goals; apply relevant federal and state laws and union contracts; recognize and evaluate industry trends.
Program Learning Outcomes
- Program completers will analyze problems faced by management and apply appropriate theories to personal and/or work situations.
- Program completers will distinguish between "good" and "poor" work ethics when given a variety of workplace situations.
- Program completers will explain the role of mission statements, policies, procedures, rules, and job descriptions within an organization and how they influence the responsibilities of supervisors/managers.
- Program completers will distinguish between "management", "supervision," and "leadership" and describe the emphasis of each in transactional or transformational activities.
- Program completers will describe management as a process and illustrate what managers do, how they do it, and the tools and techniques utilized.
Core Requirements
Complete 9 units
BUS 020
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Introduction to Business
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3
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BUS 030
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Supervision and Human Relations
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3
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BUS 031
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Introduction to Management
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3
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Restricted Electives
Area A - Complete 3 units selected from:
BUS 008
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Introduction to The American Legal System
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3
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BUS 018A
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Business Law
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3
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BUS 019
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Legal Environment of Business
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3
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Area B - Complete 9 units selected from:
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BUS 001A
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Principles of Accounting
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5
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or
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|
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BUS 010A
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Bookkeeping
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3
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BUS 017
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Business English
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3
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BUS 009
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Ethical Issues in Business
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3
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or
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|
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BUS 018B
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Business Law
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3
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BUS 026
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Economics of Business
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3
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BUS 036
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Human Resources Management
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3
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BIM 039
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Office Management
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3
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BUS 060
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Small Business Management
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3
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or 3 units from the Business 94 Series:
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BUS 094A
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Small Business Start Up
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1
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BUS 094B
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Essential Topics for Small Business
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1
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BUS 094C
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The New Entrepreneur
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1
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BUS 094D
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The Law and the Small Business
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1
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BUS 094E
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Marketing and Advertising Strategies for Small Business
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1
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BUS 094F
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Customer Service Strategies
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1
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or
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CSA 020
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Computer Information Systems Applications
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3
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Minimum Units Required: 21
Complete all courses with a grade of "C" or better.
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